SHIPPING POLICY
At Gooberch, we’re excited to bring your family-inspired fashion right to your doorstep. Here’s what you need to know about our shipping process:
Order Preparation
We take care in preparing your order, which typically takes 0-3 business days. Once your package is on its way, we’ll send you a tracking number via email so you can follow its journey.
Shipping Details
Currently, we ship within the continental United States (excluding military bases and Hawaii).:
| Country/Region | Shipping Fee | Transit Time |
|---|---|---|
| USA | $4.99 | 5 — 8 days |
Please note that during peak seasons, delivery times may be slightly longer.Important Information
• Tax: Gooberch does not collect tax on orders. However, local taxes may apply upon delivery.
• Address Accuracy: Please double-check your shipping information at checkout. We have limited ability to change addresses once an order has shipped.
• Single Destination: We can only ship to one address per order.
Delivery Assurance
• 30-Day Guarantee: If your package doesn’t arrive within 30 days, we’ll provide a full refund.
• Package Tracking: Can’t locate your delivery? First, check around your property. If still missing, contact the shipping carrier using the provided tracking information.
• Customer Support: For any shipping concerns, email us at [email protected]. We aim to respond within 12 hours.
Shipping Responsibilities
• Gooberch is not liable for destination taxes, duties, or customs fees.
• We reserve the right to cancel orders if packages are refused or undeliverable after multiple attempts.
Questions? We’re Here to Help!
If you need any assistance or have questions about your shipment, don’t hesitate to reach out to our family-friendly customer service team at [email protected]. At Gooberch, we’re not just shipping products; we’re delivering love, one package at a time!
